Our Terms and Conditions

Global Gifts Travel, LLC — Terms & Conditions

Oct 27, 2026 · @Sherrie

Effective November 1, 2026

These Terms & Conditions govern all travel services arranged by Global Gifts Travel, LLC (“GGT,” “we,” “us,” “our”). By booking with GGT, you (“traveler,” “client,” or “guest”) agree to all terms below. Where a trip’s registration page or a written agreement with GGT states different terms, those trip-specific terms apply. These terms apply to all bookings made on or after November 1, 2026.

1. Booking & Payment

  • A booking is confirmed only after the required deposit is received and processed. Deposit amounts and payment deadlines are listed on each trip’s registration page.
  • Pricing is per person unless otherwise specified. GGT will do all we can to maintain contracted prices. However, due to circumstances beyond our control, vendors may occasionally raise prices, taxes, or surcharges after booking. If this happens, the traveler will be notified and may either accept the increase or cancel. Any refund will follow the vendor’s rules, and the GGT cancellation fee will be waived.
  • Names on the booking must match exactly as shown on each traveler’s government-issued ID for domestic travel, or passport for international travel. Any costs caused by name errors are the traveler’s responsibility.
  • Payment plans, when offered, must follow the stated schedule. After two missed payments, the reservation may be canceled under Section 3.
  • Late payments may incur fees or cancellation.
  • Payments must be made through the approved methods listed on the booking page.

 

Minors. GGT primarily offers adults-only experiences. Some trips may welcome minors; when they do, it will be stated on the trip’s registration page.

2. Name Changes

  • Payments are non-transferable, except through a name change.
  • Name changes are permitted up to 30 days prior to departure, when allowed by the vendor.
  • All name change requests must be submitted in writing.
  • Vendor or supplier name change fees, where applicable, are the traveler’s responsibility.
  • Once a name is changed, the original traveler forfeits all rights to the reservation and to any money paid. Any financial arrangements between the original and new traveler are handled between those two parties; GGT will not be involved.

3. Cancellations & Refunds

  • Unless otherwise specified, all deposits and payments are non-refundable, regardless of reason, including illness, work conflicts, schedule changes, or personal emergencies. This protects group integrity, contracted inventory, and prepaid vendor components.
  • Some vendors may offer a refund or future travel credit. Where applicable, GGT will pass along whatever the vendor issues, minus the vendor’s non-refundable deposits, fees, and penalties and the GGT cancellation fee below.
  • Refunds are returned to the original form of payment. Future travel credits are subject to the vendor’s terms and expiration dates.

 

GGT Cancellation Fee

A mandatory GGT cancellation fee applies whenever a cancelled traveler receives a refund or future travel credit, in addition to any vendor penalties. This fee compensates GGT for the planning, coordination, and administrative work already completed on behalf of the group.

Trip type

GGT cancellation fee

Domestic

$50 per person

International

$100 per person

International trips include any itinerary that travels outside the United States, including cruises that call on foreign ports. The fee is deducted from any refund issued. When the vendor issues a future travel credit instead, the fee is charged to the original form of payment. If no refund or credit is issued, no GGT cancellation fee is charged.

Chargebacks. Travelers agree to resolve billing concerns directly with GGT. Disputing a charge with a bank or card issuer instead of following these terms is a breach of this agreement, and GGT may cancel the affected booking and pursue recovery of the disputed amount.

4. Changes & Cancellations by GGT

GGT may modify itineraries, adjust departure times, or substitute hotels, transportation, activities, or inclusions with options of equal or greater value. These changes may result from vendor issues, weather, safety concerns, or other factors beyond our control.

Trip cancellation by GGT. If GGT cancels a trip for reasons within its control, including when a group does not meet a vendor’s minimum headcount, travelers will receive a full refund of all payments made. If a trip is canceled due to circumstances beyond GGT’s control, such as severe weather, natural disasters, government actions, or vendor cancellations, GGT will pass along any refunds or future travel credits issued by vendors, and no GGT cancellation fee will apply.

5. Private Groups

Unhosted private groups. Before GGT signs any vendor contract to hold space for an unhosted group, the group leader must pay a $300 fee, which will be applied toward the group leader’s balance.

Full group cancellations. If a group cancels in full, the group leader agrees to pay all penalties, fees, and charges assessed to GGT by vendors as a result of the cancellation.

6. Travel Protection

  • Travel protection is highly recommended for all travelers.
  • Travelers are responsible for purchasing a policy that meets their needs (cancellation, delays, medical, baggage, etc.).
  • Travelers who decline travel protection accept full responsibility for any financial loss.

7. Roommates

  • Travelers booking double occupancy are responsible for securing their own roommate.
  • If a roommate cancels, the remaining traveler must either find a replacement roommate or pay the single occupancy rate, where applicable.
  • No refunds or credits are issued for roommate cancellations.

8. Travel Documents

  • Travelers must hold all required travel documents, including a valid ID and, where applicable, a passport, visas, and health documents.
  • For international travel, passports must be valid for at least 6 months beyond the return date of travel.
  • Travelers denied boarding or entry for missing or invalid documents receive no refund.

9. Special Needs & Medical Conditions

  • Travelers with medical, mobility, or dietary needs must notify GGT at the time of booking.
  • GGT will make reasonable efforts to share these needs with vendors but cannot guarantee accommodations.
  • Travelers are responsible for managing their own medications, equipment, and personal care.

10. Group Harmony & Traveler Responsibilities

GGT trips are shared experiences, and every traveler plays a part in keeping the group in harmony. Travelers agree to:

  • Arrive on time for all departures
  • Follow instructions provided by GGT staff and vendors
  • Maintain respectful behavior toward fellow travelers, GGT staff, and vendors
  • Drink responsibly where alcohol is permitted
  • Monitor email for trip updates and final instructions
  • Never use or possess illegal substances

Removal from group activities. If a traveler is disruptive, disrespectful, or unsafe, including through excessive drinking, GGT will follow this process:

  1. Verbal warning from GGT staff.
  2. Written warning if the behavior continues.
  3. Removal from all GGT group activities and events for the remainder of the trip if the behavior continues after the written warning. No refunds will be issued.

 

Exception for immediate safety risks. GGT may remove a traveler from group activities immediately, without prior warnings, for violence, threats, illegal substances, or any conduct that puts the safety of travelers, staff, or vendors at immediate risk. No refunds will be issued.

GGT does not have authority to remove a traveler from a resort, hotel, or cruise ship; those vendors may take action under their own policies, and GGT is not responsible for their decisions.

Right to decline. GGT reserves the right to decline or cancel any current or future booking for a traveler whose conduct on a prior GGT trip violated this section. This includes harassing fellow travelers or staff, or giving false or misleading information to vendors or GGT about another traveler. If GGT cancels an existing booking under this clause, the traveler will receive a full refund of payments made to GGT.

11. Photo & Video Release

GGT trips are documented by professional photographers and videographers. By booking, travelers agree that GGT may photograph and film them during the trip and use that content in GGT marketing, social media, and promotional materials without compensation.

Travelers who wish to opt out must tell the photographer directly and step out of any photos or video while the photographers are working.

12. Bus Trips

These terms apply to all GGT motorcoach trips, in addition to all other sections.

  • Boarding begins 15 minutes before departure. Buses leave promptly at the scheduled time, with no exceptions.
  • Pickup is only at the stated location; alternate pickup points are offered only when confirmed in writing.
  • Travelers who miss the bus receive no refund or credit.
  • Seating is first-come, first-served unless assigned.
  • For safety, aisles must stay clear and no standing is allowed while the bus is moving. Travelers must follow all driver and motorcoach instructions.

13. Liability

GGT acts solely as an agent between travelers and vendors. GGT is not liable for:

  • Injury, illness, death, property damage, or interruptions caused by third parties or events beyond our control
  • Acts of God, weather, government actions, pandemics, civil unrest, or vendor defaults
  • Delays from traffic, road closures, weather, or mechanical issues, including missed activities or shortened time at destinations
  • Lost, damaged, or stolen personal items. Travelers are encouraged to keep valuables on their person.

Travelers agree to hold GGT harmless from all related claims, damages, or losses.

14. Acceptance of Terms & Governing Law

By booking any GGT trip, the traveler confirms they have read, understood, and agreed to these Terms & Conditions, and accepts responsibility for meeting all deadlines and providing accurate information.

These Terms & Conditions are governed by the laws of the Commonwealth of Virginia.